Guardians and Minors

The platform supports guardian relationships to allow adults (18 years or older) to manage accounts and activities for minors (under 18 years old). This is essential for legal compliance, especially when signing waivers, purchasing tickets, and managing event participation for minors.

Overview

What is a Minor?

A minor is any user under 18 years of age. The system automatically determines if a user is a minor based on their birthday. Minors have certain restrictions:

• Cannot sign waivers themselves (a guardian must sign on their behalf)
• Cannot receive ticket transfers from non-guardians
• Must have an active guardian relationship to participate in any event

What is a Guardian?

A guardian is an adult user (18 years or older) who has been granted permission to manage a minor's account. Guardians can:

• Sign waivers on behalf of minors
• Transfer tickets to minors they are guardian for
• Manage the minor's participation in events

Guardian Relationships

Guardian relationships must be established and accepted before a guardian can manage a minor's account:

1. Request: An adult requests to become a guardian for a minor
2. Accept: The minor must accept the guardian request
3. Active: Once accepted, the relationship is active and the guardian can manage the minor's account
4. Revoke: Either party can revoke the relationship at any time

For Guardians

Requesting a Guardian Relationship

To become a guardian for a minor:

The minor will receive a notification and can accept or reject your request.

Managing Your Minors

Once a guardian relationship is accepted, you can:

View Your Minors

1. Go to the Guardians page
2. View all minors you are guardian for in the "My Minors" section
3. Each minor shows:
   • When the relationship was established
   • Current status (Active)

Sign Waivers for Minors

When a minor needs to sign a waiver for an event:

Transfer Tickets to Minors

You can transfer tickets to minors you are guardian for:

Revoking a Guardian Relationship

If you need to stop being a guardian for a minor:

1. Go to the Guardians page
2. Find the minor in your "My Minors" list
3. Click "Revoke" next to the minor's name
4. Confirm the revocation

For Minors

Accepting Guardian Requests

When an adult requests to become your guardian:

Viewing Your Guardians

Once you've accepted guardian requests:

1. Go to the Guardians page
2. View all active guardians in the "My Guardians" section
3. Each guardian shows:
   • When the relationship was established
   • Current status (Active)

Receiving Ticket Transfers

If a guardian transfers a ticket to you:

1. You'll receive the ticket in your account
2. The ticket will appear in your "My Tickets" section
3. You can view the ticket details and use it for event check-in

Waiver Signing

As a minor, you cannot sign waivers yourself. A guardian must sign waivers on your behalf:

1. When a waiver is required for an event, your guardian will need to sign it
2. The guardian will use the "Sign as Guardian" option on your ticket page
3. Once signed, you'll be able to participate in the event

Common Scenarios

Scenario 1: Parent Registering Their Child

Scenario 2: Minor Purchasing Their Own Ticket

Scenario 3: Transferring Tickets to a Minor

Troubleshooting

"Guardian must be 18 years or older"

• You must be 18 years or older to become a guardian
• Check that your birthday is correctly set in your profile
• Contact support if your age is incorrect

"Recipient must be a minor (under 18)"

• The person you're trying to become guardian for must be under 18
• Verify their birthday is correctly set in their profile
• They may have turned 18 since creating their account

"No user found with that email address"

• The minor must have an account on the platform first
• Verify you're using the correct email address
• Ask the minor to create an account if they haven't already

"Guardian relationship already exists"

• A relationship already exists between you and this minor
• Check your "My Minors" list (if you're the guardian)
• Check your "My Guardians" list (if you're the minor)
• You may need to revoke and re-request if the relationship was previously revoked

"Cannot transfer ticket to minor - guardian relationship required"

• You must have an active guardian relationship with the minor
• Verify the relationship is accepted (not pending or rejected)
• Check that you're using the correct email address for the minor

"Minors cannot sign waivers"

• This is expected behavior - minors cannot sign waivers themselves
• A guardian must sign the waiver on your behalf
• Ensure you have an active guardian relationship
• Contact your guardian to sign the waiver for you

"You are not an active guardian for this minor"

• The guardian relationship may not be active
• Check that the relationship was accepted (not pending or rejected)
• Verify you're trying to manage the correct minor's account
• The relationship may have been revoked

Security and Privacy

Best Practices

For Guardians

1. Verify identity: Only request guardian relationships for minors you are legally responsible for
2. Communicate: Let the minor know you're requesting to be their guardian
3. Stay active: Regularly check if waivers need to be signed for events
4. Respect privacy: Only manage what's necessary for the minor's participation

For Minors

1. Verify requests: Only accept guardian requests from trusted adults
2. Keep guardians updated: Let your guardians know when you need waivers signed
3. Check relationships: Regularly review your active guardian relationships
4. Revoke if needed: Don't hesitate to revoke relationships if circumstances change

Legal Considerations